1. Delete local app data
There is no MintScan account to delete. To remove saved codes, open Library, long-press an item and use Delete, or use Settings → Clear library. Back/Clear selection simply exits selection; it does not delete records.
To remove all app-private data and settings, use Android Settings → Apps → MintScan → Storage → Clear storage, or uninstall. Android wording varies by device. This can also reset installation identifiers. It does not automatically delete separate provider records or refund a Pro purchase.
Delete exported PNG/PDF/SVG/CSV files and encrypted backups separately from the locations or apps where you saved/shared them. Copies held by recipients are outside MintScan’s control.
2. Request service-side access or deletion
For applicable access, correction or deletion requests relating to usage profiles, diagnostic information, purchase records or support messages, email info@truetechsol.org with “MintScan data request”.
Tell us the type of request and the information you want addressed. If available, provide the installation support IDs from Settings → Privacy → Support IDs. The app offers Copy and an editable support email; you decide what to send. Approximate usage/crash dates, app version and device model may help locate diagnostic records.
These random identifiers help locate the correct installation; they are not your Google password. Do not send raw QR contents, contact payloads, Wi-Fi passwords or payment-card details. If records cannot reasonably be linked to your installation, we may need more information before acting.
3. Start an email request
The button opens your email application with a template. Review the message, add only the details needed, and send it when ready. This website does not submit the request automatically or collect a form.
Open data-request email →4. What happens next
We review the request, may ask for reasonable information to verify or locate it, and respond within the timeframe required by applicable law. We do not promise an unverified fixed turnaround for every provider or type of record.
Some purchase, accounting, fraud-prevention, legal or security records may need to be retained. Provider deletion/retention settings and legal exceptions can apply. Clearing local data is separate from service-side requests. See the Privacy Policy for the full information.